IT support services should adapt to your business goals — not the other way around. Call Empact IT today to discuss your unique business needs and how we can help you build and mantain a strong foundation for business growth.
Managed IT Services provided by Empact IT help lower your overall IT costs by supplementing your staff or by providing a scalable, on-demand alternative to an internal IT department. We offer a number of service-level agreements (SLAs) that fit your budget and your goals, so you never pay for anything you don’t need.
Call 281-444-0900 for Managed IT Services today!
Network, Server, Desktop
We deliver complete IT services for your entire network — plus servers, desktops, laptops, mobile devices and software — to protect your company with a safety net that covers everything your business needs to operate.
Escalation IT Services
This gives you instant access to our staff of experienced engineers and technicians at an affordable flat fee. It’s the perfect approach for companies needing to increase service levels without adding staff.
Remote Monitoring Services
Your organization relies on your network. With our “always on” approach to remote monitoring — based on more than a dozen core security and monitoring technologies — you get an agentless, Software-as-a-Service (SaaS) solution that manages servers and other assets, regardless of their physical location:
- Local data center
- Managed, dedicated or co-located
- Cloud servers
- Hybrid models
Every company needs a disaster recovery plan to keep your business online in case of an emergency. From reliable email servers to proven backup methods, we can help you design a strategy to answer every “what if?” with "we’re covered."
Help Desk & Ticketing
The backbone of our IT services, the help desk and ticketing system provides a fast, convenient way for immediate support from the Empact IT team. The web-based portal streamlines ticket entry, tracking, reporting and completion.
Managed Private Cloud
Managed Private Cloud is our data-center consolidation solution. By adopting an efficient, on-demand managed network architecture, we enable you to convert CapEx cost to OpEx — freeing you from the burden of declining hardware performance and escalating labor costs.
Microsoft Office 365
Microsoft Office 365 combines the familiar Microsoft Office desktop suite with cloud-based versions of the latest collaboration and communication tools from Microsoft. Plus, since it’s delivered as a subscription service, you can make your employees more productive while managing costs.